Stop spanking your customers!
My open letter to a rep and company whose practices and attitudes are making it hard for customers to do business with them.
Loving living, marketing, and selling
My open letter to a rep and company whose practices and attitudes are making it hard for customers to do business with them.
Part of the price of watching some of our favorite television programs or events – even on services like Hulu – is that you have to wait through the “limited commercial interruptions ” (“limited” being a purely subjective term in this case). I respond to these commercials the same way I do with broadcast TV: I know EXACTLY … Read more
“Bored now!” ~ Benedict Cumberbatch in “Sherlock I was sitting in my favorite chair, in my favorite room, with my favorite person. I had an inkling that neither of us was happy. I glanced furtively over my shoulder to see what was happening with my wife. She was glancing at me. “Bored?,” I asked. “Oh, … Read more