My open letter to a rep and company whose practices and attitudes are making it hard for customers to do business with them.
The way marketers are positioning themselves these days, you would think that the time of the face-to-face sale is over. They have lots of evidence for their case. Amazon’s sales in 2018 totaled $141.92 billion after all. The real truth is that projections show e-commerce sales are expected to reach just 12.4 percent of total retail sales … Read moreHow to Compete With the Internet