We will find a way, or we will make one!
Challenges can bring out the best in us. We don’t have to enjoy them, but we do have to face them. So we might as well be grateful for them because they make us stretch.
Relationship
We will forget you – Newsletter Edition
“We will forget you.” For the most part, your customers won’t tell you out loud, to your face, that they will forget you. They will, though. I’ll tell you why. It’s because the only time they hear from you is during your ‘selling season’, the time when you are delivering your product or service. While … Read more
We Will Forget You
“We Will Forget You.” That’s what I told a friend in a networking group. He is a CPA and, like most good CPAs, was utterly swamped during the first quarter of the year. As I was then president of the group, he was letting me know that he probably would not be able to make … Read more
Know, Like and Trust: It’s not enough.
The familiar statement that “People do business with people they Know, like, and trust” ignores the fact that most people still can’t close a deal. Why is that?
Automation vs. Relationships – Newsletter Edition
This week’s interview is with my very good friend Dave Smith, AKA SuperDaveSmith. Dave and I have had some really deep conversations about leadership, blogging, direct sales, life…you name it. He is head of a division of SendOutCards that is adding the tangible, heartfelt touch to the CRM’s that can too easily cause default to … Read more
