I love fiction – good fiction. Stuff like Lord of the Rings (although Tolkien himself described it as a history). I read the entire trilogy one summer in high school. I didn’t really get at the time that the greatest hero in the story is the lowly gardener, Samwise Gamgee. The character we see in … Read moreI made a promise.
“We will forget you.” For the most part, your customers won’t tell you out loud, to your face, that they will forget you. They will, though. I’ll tell you why. It’s because the only time they hear from you is during your ‘selling season’, the time when you are delivering your product or service. While … Read moreWe will forget you – Newsletter Edition