I was at a local Corner Bakery yesterday early for a casual business meeting. The tiny young lady behind the counter, who was clearly struggling with a large order, looked up briefly and said “I’ll be right with you.”
It was part apology, part entreaty. Clearly she was new or under unusual stress. I simply said, “No problem. I’m in no hurry.” A few moments later, as she was trying to get the flaps of the carryout box to line up I said, “Are you breathing?”
She slowed, almost imperceptibly, and said, “trying….”
In short order she was ready to take my order. Before I ordered a regular hot chai I said, “You know, you are really doing just fine.”
I almost got a smile as she hustled off to make my drink.
I gave you a large so you can enjoy it longer.
When she brought it to me she came around the corner and smiled a big smile at me saying “I gave you a large so you can enjoy it longer.”
I am still smiling.
I often think of Vicki Stammer (AKA The Muse) at moments like this. She has a knack for bringing a bit of sunlight everywhere she goes. When I told her about the tiny young lady and the large chai The Muse said, “We just need to be more kind. Like they told you in Sunday school. Do that!”
Michael Stammer is a Sales | Life | Performance coach available for individual and group coaching and speaking to organizations. For more visit www.coachmichael.com
Header photo by Daniel/W3155Y used under Creative Commons License.